About Us Crystal In a Box

Crystal International Cargo is a reputed Balikbayan Cargo freight forwarder with head office in Dubai and representative offices all over the Philippines. We have preferential space agreement with most major carriers. We offer weekly departure and door to door delivery services to more than 7,000 locations in the Philippines.

As a member of the Manila Chamber of Commerce and the Dubai Chamber of Commerce, you are assured of a service that is backed by years of experience and having executed thousands of shipments over the past many many years.

  • Serbisyong Door to Door mula sa United Arab Emirates (UAE) patungo sa
    kahit saang destinasyon sa Pilipinas
  • MABILIS at MAASAHANG transit time.
  • Linggo-linggong pag-alis ng barko at espesyal na serbisyo kargamentong
    gamit ang Airfreight.

Relocation Services to Philippines

Our international relocation services to and from Philipines gives you a cost effective and secured mode of shipment. We ensure that your cargo reaches your destination safe and intact backed by our assured delivery promise.

Request a box / Schedule a pickup

Personal Details



Need Assistance?

Have any questions about pickup request or need more information about Crystal Balik Bayan service, refer to frequently asked questions or contact us.

+ 971 55 574 6296 Read FAQs >

We guarantee a maximum sum of USD 100 for total loss of carton. However, we can assist in extra assurance, should you wish to declare shipment value. Any claims can be entertained only if the following documents are submitted.

  • Invoice and Packing list
  • Our delivery note that specifies the discrepancy in contents.

Following Items are not permitted/prohibited to be packed in Crystal International Cargo Boxes / Cartoons:

  • Commercial quantity: (any item of same kind exceeding 12 pieces)
  • Explosives, firearms and weapons of war, combustible goods
  • Currencies, checks, money orders and traveler’s checks
  • Jewelry
  • Pirated products (DVD, CD, Tapes,etc.)
  • Pornographic materials
  • Narcotic drugs and any medicine including abortions
  • Printed materials that advocate the overthrow of any Government, urge forcible resistance to any law or threaten to take the life or inflict bodily harm or any person in the Philippines
  • Adulterated foods, food products with expired-dates
  • Lottery and sweepstake tickets
  • Used clothing and rags (Ukay Ukay)
  • Tires, tubes and wheel rims
  • Any flammable material like Petrol, Gasoline Machine Operated
  • Airgun or any Gun / Rifle
  • Gasoline, alcohol or any liquid that cause flame
  • Paint and painting material like thinner
  • Battery or any material with alkaline content

Note: Boxes loaded with any of prohibited items will be confiscated by Philippines Customs. Crystal International Cargo LLC will not be responsible to refund the box or related charges.

  • Do not overload box beyond recommended height
  • While taping, box should close without bulge
  • Use only Crystal International Cargo special printed tape (to prevent pilferage)
  • Transit Time Counting Starts on Flight Date or Sailing Date
  • Additional Air Freight Charges: Provincial Delivery (Outside Metro Manila) AED 1.50/km plus Airway bill Fee AED 15/AWB

Find a Pickup
Location near you

You can pickup balik bayan boxes from these locations.

For enquiries Call or WhatsApp on+971555746296

Company/ Shop NameLocationContact PersonDesignationMaps
3 S Middle East Services LLCWorld Trade Centre, DubaiSubbiah Direction
N Gopaldas Jewellers LLCKhaleej Centre, Mankhool, DubaiSrividya Direction
Aamina GroceryKarama, DubaiAshimManager Direction
Al Ghoroub GrocerySatwa, DubaiIbrahimManager Direction
Al Saqr Al Nnadir Mini MartAl Mamzar, DubaiRadaManager Direction
Bizcity Business CenterSh Zayed Rd, DubaiVarun Jaitly Direction
Electric WayDIP, Jebel Ali, DubaiFarooq Direction
E-MoversAl Quoz, DubaiSujeet Direction
Fakhree StoresSatwa, DubaiAbbas Ali SadriwalaOwner Direction
Families SupermarketMaktoum Road Al Rigga, Deira, DubaiShoukat HaliManager Direction
Granteq General Trading LLCDiyafah, DubaiRina Carpio Direction
Huda Al MadeenaAl Rigga, DubaiSulaid NurabothCashier Direction
QCON General Trading LLCAl Quoz 4, DubaiChristian Direction
S Rana MinimartAl Rigga, DubaiLady Ann PagadoraManager Direction
Swiss Corporation for Design & Technology Trading LLCDesign District, DubaiAbil Direction
Three Star GroceryHor Al Anz East, DubaiAhmadManager Direction
Budget Lane HypermarketKhalifa St, Abu DhabiMr. JayOwner Direction
Filipino House SupermarketAl Saada, Abu DhabiAmar ChandAssistant Manager Direction
Kabayan House VegetableAl Wahda , Abu DhabiRoyManager Direction
Al Mahir PrintingAl Wahda , SharjahDilawar Dalwai / KashifOwner / Assitant Direction
QCON General Trading LLCIndustrial Area 7, SharjahChristian Direction

For enquiries Call or WhatsApp on+971555746296

Box SizeMetro ManilaLuzon 1Luzon 2VisayasMindanao
Super Jumbo240250265275295
Odd Size80090095010001100
Box SizeMetro ManilaLuzon 1Luzon 2VisayasMindanao
Jumbo + Bulilit250260270305320
Super Jumbo + Bulilit280295305350360
2 Jumbo + Regular450475530645655
2 Super Jumbo + Regular495520555700710
TV Size (Inches)Metro ManilaLuzon 1Luzon 2VisayasMindanao
46’/ 47′460470480500560
50’/ 51′600610620650700
How many days does it take to receive balikbayan box from UAE?

It takes a minimum of 28 days for a box from Dubai to reach Manila port. The time it takes for final delivery may vary according to the destination. This may vary from another 7-15 days.

A qualified Filipino citizen can send Balikbayan boxes to family or relatives' tax and duty-free. There is no limit to the number of Balikbayan Boxes that you can send per shipment unlike the size of the boxes.

Resident, Non-resident Filipinos, Overseas Filipino Workers, Filipinos that have a student visa, investor's visa, tourist visas and similar visas that legally permit them to temporarily stay abroad.

There is no limit to the number of Balikbayan Boxes that you can send per shipment but the size of the boxes must be no bigger than 20cbm (about the size of an XL box) and the total value should not be more than Php 150,000.00 in a calendar year.

If there are more than 2 liters of wine, 2 reams of cigarettes, or 50 cigars, the excess of those shall be subject to duty, VAT, and excise TAX.

Bad weather, port congestion, prohibited or restricted items can be the reason of delay.

Yes, it is as the law needs to verify it.

The cargo is insured by us, and you are entitled to a compensation as per our terms and conditions. But we advise additional insurance to be purchased.

Explosive or combustible goods, jewelry, pirated products, adulterated foods, lottery tickets, tires or tubes, flammable liquids, painting materials & materials with alkaline content. See our list on Prohibited items

Any item of same kind, up to 12 pieces are permitted.